Wednesday, September 19, 2007

No Thank You

I'm not sure when it happenned, but somewhere along the line people have stopped saying "thank you." More and more I've noticed that "Have a nice day" or "Have a good one" has replaced the simple "Thank you" at most businesses.

I've noticed that I am often the one saying thank you instead of the clerk that just waited on me. I'm not sure why. I know that I've handed them some money for service or swiped my debit card and then when they give me my change or receipt, I say, "Thank you." Am I thanking them for my change, my receipt or for them being there so that I can come in and spend my money? It's more likely that it's just that I was taught to be polite and when somebody hands me something I reply with a thank you.

Maybe business owners, managers and bosses have forgotten to tell their employees that they represent the business and when someone chooses to patronize their business over a competitor's, they are to thank them for choosing to spend their money with them. I think that common courtesy has become somewhat of an oxymoron. Courtesy is becoming less common in a me centered society.

I'm not sure if there is any real solution here other than for me (and you) to be courteous. I could be like my dad and respond to their "have a nice day" with a "your welcome." It makes a minor point but usually falls on deaf or ignorant ears.

In the end, I'm going to let this one go. It's pretty small in the grand scheme of things. I just needed a place to vent. That "Golden Rule" thing stands in the way of rudeness and retaliation once again.

John

4 comments:

  1. Anonymous9:41 AM

    They did a study in New York where a guy opened the door for 100 people. Out of those 100, only 12 said "thank you." Even worse, only 35 even acknowledged that he opened the door for them.

    Rich

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  2. Yes, I'm afraid you're right: "please" and "thank you" are gradually going the way of the passenger pigeon. I guess I don't mind the ubiquitous "have a nice day," but "have a good one" really grates on my ears. I keep wanting to respond, "have a good one of what?" I think I only hold back because Agnes would glare at me.

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  3. I was thinking about this - today has been a weird day blogging most of the things I have thought I have come across in blogs - uncanny.
    To say thank you has been ingrained in me whether it is to a waiter getting me food or to a someone in a office. But people don't and worse still if you say thank you and please they take it as a sign that you're a pushover. It's a weird world these days.
    I make it a point to say 'you're welcome' sarcastically to someone who does not say thank you to me.

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  4. I never even noticed that. Usually, I'm just so amazed that the cashier looked me in the eye to say SOMETHING. It just depends on what you're used to I guess. Unfortunately, in Palembang, the cashiers are always chatting with each other so they don't say a word to the customer. Not all of course but plenty of them.

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